Get-U-Noticed clients, Pro Appointments, recently ran a successful workshop on up-skilling people working in Frontline positions – receptionists, switchboard operators, call centre staff and internal sales and support staff. The workshop that was held at Mt. Edgecombe Country Club included guest speakers Sam Daykin from Rodel Finance who spoke on the importance of Frontline Skills, Kim Worman from the B Business gave an in depth talk on Customer Service Secrets, and CEO of Pro Appointments, Cindy Norcott spoke about Taking Your Career To The Next Level.
Cindy pointed out that employees need to recognize the importance of giving back to the company “Do something everyday, for which you are not paid. We are all capable of so much more and can only grow from strength to strength if we are committed to our jobs. Your attitude will always determine your altitude. Be prepared to get your hands dirty! When you make a mistake, simply apologise. Everyday is an opportunity to be your best – make the most of it. Finally, how well you handle a small job will help you get to the big job.” Said Norcott.
PRO appointments holds regular seminars and workshops on different employment fields. Contact them on firstname.lastname@example.org. For more information.